Customer Equity Drivers, Customer Experience Quality, and Customer Profitability in Banking Services: The Moderating Role of Social Influence
نویسندگان
چکیده
منابع مشابه
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ژورنال
عنوان ژورنال: Journal of Service Research
سال: 2019
ISSN: 1094-6705,1552-7379
DOI: 10.1177/1094670519856119